# HoReCa Software: Online Orders & Bookings > We build online ordering, table booking and menu management platforms for restaurants, cafes and hotels. - Source: https://maxdev.ro/en/industries/horeca/ - Romanian version: https://maxdev.ro/industrii/horeca/ - Site index for AI: https://maxdev.ro/llms.txt --- **Orders from a phone get lost between the floor and the kitchen.** We build online ordering and booking platforms that connect the floor, the kitchen and delivery, so no order gets lost along the way. For restaurants, cafes, fast-food chains and hotels that want a system of their own, not heavy fees to third-party platforms. ![Ordering and booking platform for HoReCa](https://maxdev.ro/assets/_opt/pages/industrii/horeca/hero-fc68a0ed-640.webp) ## Same bottlenecks, at any type of venue. Whether you run a restaurant, a cafe or a hotel, orders and bookings usually get lost at the same points. **Phone orders, written down by hand** Waiters or the front desk take orders by phone and pass them to the kitchen manually, with a high risk of mistakes or missed orders. **Heavy fees to third-party delivery platforms** A significant part of every order delivered through external platforms goes to fees, not into the restaurant's pocket. **Table bookings, hard to track** Without a centralized system, bookings get written on paper or in separate notebooks, risking double-bookings. **The menu, hard to update across every channel** A price change or an out-of-stock item has to be updated manually, separately, on the site, the app and delivery platforms. **No record of repeat customers** Loyal customers aren't automatically recognized, even though they should get different treatment than new ones. **In-house delivery, hard to coordinate** Without an allocation system, orders for in-house couriers get assigned manually, which slows down delivery. **No clear data on what sells best** Menu and pricing decisions get made without clear reports on the most ordered dishes. ## What we build for HoReCa. We build exactly a venue's flow: from order, to kitchen, to delivery or the table. ONLINE ORDERS ### Order straight from a phone, no fee-taking middlemen. We build your own online ordering platform, with a menu updated in real time, so the restaurant doesn't depend only on third-party platforms. [Online menu, updated instantly with every change](https://maxdev.ro/en/services/web-app-development/) Direct ordering, with no fee to third-party platforms [Automatic kitchen notification for every order](https://maxdev.ro/en/services/ai-automation/) TABLE BOOKINGS ### Online bookings, with no double-bookings. We build a booking system that shows real table availability, with automatic confirmation for the customer. Booking calendar, updated in real time Automatic confirmation and reminders for customers Capacity management by day and time slot DELIVERY & LOYALTY ### Coordinated delivery and customers recognized when they return. We add order allocation to your own couriers and a simple rewards program for customers who come back often. [Automatic order allocation to your own couriers](https://maxdev.ro/en/industries/logistics-transport/) Points or discount program for loyal customers Reports on the most ordered dishes ## Companies that chose us as their technology partner. Some of the companies we have worked with so far. [Forelit](https://b2b.forelit.ro) [Hemerama](https://hemerama.com) [Somnexpert](https://somnexpert.ro) [Modularbox](https://modularbox.ro) [Electrocamelite](https://electrocamelite.ro) [Pigeonshop](https://pigeonshop.ro) [Rinostore](https://rinostore.ro) [Irigarden](https://irigarden.ro) [Travandi](https://travandi.ro) [Somnart](https://somnart.ro) ## Questions we get asked a lot. ### Can you build an ordering platform without the fees of major delivery apps? Yes, we build your own online ordering platform, where the restaurant keeps the full order amount, not just a share after fees. ### Can customers book a table online, with automatic confirmation? Yes, we build a booking calendar with real availability, plus automatic confirmation and reminders by SMS or email. ### How do we update the menu when a price changes or an item runs out? The menu is updated from a single admin panel and [automatically reflects on the site, the app and any other connected channel](https://maxdev.ro/en/services/api-integration/). ### Can you integrate delivery with our own couriers, not just external platforms? Yes, we build automatic order allocation to your own couriers, with tracking for the customer, just like a third-party delivery service. ### Can you build a loyalty program for repeat customers? Yes, we add a simple points or discount system, so customers who come back often get different treatment. ### How long does it take to implement an online ordering platform? A basic platform, with menu and online ordering, can be ready in 4-6 weeks. With bookings and in-house delivery, it takes longer. --- ## Contact - Phone: +40 735 343 355 - Email: contact@maxdev.ro - WhatsApp: https://wa.me/40735343355 - Book a call: https://cal.com/daniel.maxdev - Address: 66A Theodor Pallady Blvd, District 3, Bucharest, Romania